Terms & Conditions – Gramin Dukan

Welcome to Gramin Dukan. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Use of the Website

By using Gramin Dukan, you confirm that:

  • You are at least 18 years old, or using the platform under adult supervision

  • The information you provide is accurate and complete

  • You will use the website only for lawful purposes

2. Account Responsibility

  • You are responsible for maintaining the confidentiality of your account and login details.

  • Any activity performed using your account will be considered your responsibility.

3. Products & Availability

  • Product images are for reference only; actual products may vary slightly.

  • Product availability may change without prior notice.

  • Prices and offers are subject to change.

4. Orders & Payments

  • Orders are confirmed only after successful payment or order confirmation (in case of Cash on Delivery).

  • We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or operational issues.

  • Payments are processed through secure third-party payment gateways.

5. Delivery

  • Delivery timelines are estimates and may vary based on location and availability.

  • Delays caused by weather, logistics, or unforeseen circumstances are not under our direct control.

6. Returns & Refunds

  • Returns or refunds are subject to our Returns & Refunds Policy.

  • Customers must report issues within the specified time mentioned in the policy.

7. Cancellations

  • Orders can be cancelled before dispatch.

  • Once an order is dispatched, cancellation may not be possible.

8. User Conduct

Users agree not to:

  • Misuse the platform

  • Upload false, misleading, or harmful information

  • Attempt to disrupt the website’s security or operations

9. Intellectual Property

All content on Gramin Dukan, including logos, text, images, and design, is the property of Gramin Dukan and may not be used without permission.

10. Limitation of Liability

Gramin Dukan shall not be liable for:

  • Indirect or incidental damages

  • Loss caused due to misuse of the platform

  • Delays or service interruptions beyond our control

11. Policy Updates

We may update these Terms & Conditions from time to time. Changes will be effective once posted on this page.

12. Governing Law

These Terms & Conditions shall be governed by the laws of India.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact:

📧 support@gramindukan.in
📞 +91 9306700163

Gramin Dukan
Serving local needs with honesty and trust.